Using this website
Welcome to the Education Quality and Accountability Office (EQAO) website. The EQAO is an agency of the Government of Ontario.
These Terms of Use apply to your use and access of this Website. They are the terms of a legal contract. Please read them carefully. By using this Website, You agree to these terms and conditions. We reserve the right to change these terms and conditions at any time. Your continued use of the Website means You agree to the updated terms. If You do not agree, do not use the Website.
These Terms of Use were last updated Oct. 22, 2026.
Types of users
The EQAO website may have different types of users:
- “Visitors” are those visiting the website
- “Registered Users” have created an account or are provided with certain login credentials that provides them with access to additional services and/or information on the website
“You” applies to both Visitors and Registered Users. If certain responsibilities only apply to one type of user, We will specify.
Your responsibilities
When You use this website, You agree to:
- use this Website for lawful purposes only
- in a way that does not infringe on the rights of others, or restricts the use and enjoyment of this Site by others.
If You are a Registered User, You have additional responsibilities:
- You are responsible for all activity that occurs under your account
- You agree to maintain your account login credentials secure and confidential
- You agree to notify Us as soon as
- You become aware of any unauthorized access or use of your account
- You become aware that the security of your login credentials has been compromised or is about to be compromised
- You become aware of any other security breach
You can notify Us by email at [email protected], or by phone at 1 888-327-7377 (Ontario only); 416-916-0708 (outside Ontario)
- You may be required to submit certain personal information to create an account or login to your account. The collection, use and disclosure of this personal information is governed by Our Privacy Policy
Acceptable and unacceptable use
Anyone can access and use the Website for lawful purposes.
Unlawful uses of the Website are not acceptable. For example, You must not:
- use any automated system or software to extract data from the EQAO website, for uses other than as permitted under our Intellectual Property Use Policy
- interfere with or disrupt this Website or any EQAO related computers or systems
- modify another website to falsely imply that it is the EQAO website, or associated with the EQAO website
- use the EQAO website in violation of any law, regulation or third-party right
- introduce any malware such as viruses, or any material that is technologically malicious to the Website
- mislead Us or others about your identity or the content you submit
Intellectual property
Unless identified otherwise, title to copyright in all content on the Website, including text, images, videos, and graphics, is administered by the King’s Printer for Ontario.
Any trademarks, trade names, and official marks that appear on the EQAO website are the property of their respective owners and may not be used without the owner’s permission. EQAO holds trademark rights and official marks in certain words, logos, and designs, including “Education Quality and Accountability Office”, “Office de la qualité et de la responsabilité en éducation”, “EQAO”, “OQRE” and logos and designs incorporating these terms.
If you want to use any content found on the Website, you can do so in accordance with the EQAO Intellectual Property Use Policy. The EQAO Intellectual Property Use Policy forms part of these Terms of Use.
No endorsement
Reference to organizations, services, products, processes and events on the Website does not imply their endorsement or recommendation by EQAO and any failure to mention a particular organization, service, product, process or event is not a sign of disapproval.EQAO’s Mailing ListEQAO collects personal information directly from members of the public who wish to receive updates, newsletters and publications from EQAO. The information collected for the mailing list will not be shared with third parties for their own marketing purposes. EQAO collects this information for the purpose of carrying out its mandate as stated in the objects described above. EQAO’s collection, use and disclosure of personal information is governed by Freedom of Information and Protection of Privacy Act (FIPPA), and EQAO takes all necessary precautions to safeguard personal information.
Linked sites and platforms
Linking to Our Website:
- You may link to the EQAO website for lawful purposes (see acceptable and unacceptable uses, above).
- Websites and other platforms that link to Our Website may not be associated with Us or endorsed by Us
- Contact Us for permission if You want to associate your website or organization with Us
Links from Our Website:
We may provide links to other websites or platforms, such as social media platforms, for your convenience. Third-party websites or platforms to which We may provide links are not owned or controlled by us. Providing these links does not mean that We are promoting or endorsing these website or platforms.
Please be aware that:
- We do nottake responsibility for the content or practices of these linked third-party websites or platforms
- We cannot make sure that the link is safe or that the link works
- You agree that You access these third-party websites and platforms at your own risk
Please review the Terms of Use or Privacy Policy of the third-party websites and platforms to see how your information will be handled.
Governing laws
These Terms of Use are governed by, and interpreted according to, the laws of Ontario and the applicable laws of Canada.
In the event of a dispute relating to the Website or these Terms of Use, claims must be brought before the courts located in the Province of Ontario, and You agree to submit to the exclusive jurisdiction of the courts located in the Province of Ontario.
Limitation of liability
We are not liable for any form of damages to any person or business entity resulting from
- your use of Our Website or any features or tools on Our Website
- your inability to use Our Website or any features or tools on Our Website
- Our Website or any features or tools on Our Website being unavailable or inaccessible
- reliance on any information on Our Website
- reliance on any information accessed through our Website or any associated features or tools
even if We were advised of the potential for such damages.
Damages may include, but are not limited to:
- direct damages or indirect damages
- special damages
- incidental damages
- punitive, exemplary, or aggravated damages
- pain and suffering
- business interruption
- loss of income, profit, revenue or savings
- loss of use
- loss of business opportunities
- loss of information/data
These limitations apply regardless of the nature of the cause of action or demand. The cause of action or demand may include, but is not limited to, breach of contract, negligence, tort, or strict liability.
These limitations will survive a fundamental breach.
Indemnity
You agree to indemnify, defend and hold harmless the EQAO from and against any claims, demands, judgements, liabilities, damages, costs, expenses, fees (including legal fees) proceedings, actions, and/or losses that may arise from
- your breach of these Terms of Use
- your use or misuse of the Website, content you find on Our Website, or any features or tools on Our Website
- your violation of third-party rights, including intellectual property rights, licensed to EQAO and appearing on or integrated into the Website
Changes to the website
At any time, without noticeThese limitations will survive a fundamental breach.
- We may update, change, or remove content, features or tools from the Website
- We may change the layout and formatting of the Website
- We may impose limits on certain features or restrict access to all or part of the Website
Disclaimers (we are not responsible)
We are not responsible for any errors, omissions or inaccuracies on the Website. The Website and its contents are provided on an “as is” and “as available” basis.
- “as is” means that You use the Website in the state that it is in when You access it
- “as available” means that We do not guarantee access to and operation of the Website that is error-free
We are not responsible for any errors, omissions or inaccuracies present in material that was created by other organizations or businesses using content found on the EQAO Website.
Unless indicated otherwise, the EQAO does not approve, endorse, sponsor or affiliate itself with any other organization or business providing preparatory material for EQAO examinations.
Accessibility
You can read more about Our accessibility policy and how to request documents or information in an alternate format at this link: Accessibility.
Privacy
We manage your personal information according to Our Privacy Policy. We cooperate with representatives of the law and courts on any claim or investigation. We share content and personal information with officials in these circumstances.
Severability
If any one part of these Terms of Use are found to be invalid, unenforceable or illegal, the remaining parts will continue to apply and be valid.
Termination
We may restrict, suspend, or terminate your access to the Website, or your account if You are a Registered User at any time and in Our sole discretion, including for any actions that contravene these terms.
Contact us
If You have any questions or concerns about anything in these Terms of Use, please contact us:
By email:
[email protected]
By phone:
1 888-327-7377 (Ontario only)
416-916-0708 (outside Ontario)
By mail:
1200 – 2 Carlton Street,
Toronto, ON,
M5B 2M9
View map