Frequently Asked Questions and Troubleshooting Tips


What is the B2B login?
What can I access via this login?
Do I use this login to upload student data or to administer the student assessment?
How do I get access to EQAO reporting?
Will students and parents or guardians have access to EQAO reporting?
Who will require multi-factor authentication (MFA)?
I lost my phone or switched to a new phone. How can I complete MFA?
Do I have to download the authenticator app to complete the MFA?
My account is blocked. What should I do?
Will the EQAO data reporting tool include this year’s results only, or will it also include historical results?

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