EQAO Scoring: Frequently Asked Questions

Frequently Asked Questions

  1. I used to have an EQAO account that I accessed with a marker PIN. What is my User ID?
    User accounts created prior to September 2014: if you used to access your EQAO profile using your marker PIN, your new User ID is the e-mail address that was associated with your marker account. Your password remains the same. If the e-mail address associated with the old account is no longer being used, you can change it once you are logged into your profile. Ensure that the new address has not been entered in the “alternate e-mail address” field on your contact information page. Then change your User ID. If you are not able to access the account, contact EQAO. Do not attempt to create a new account.User accounts created as of September 2014: the e-mail address you used when you created your profile is your User ID.

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  1. What is my password?
    If you cannot remember your password, click “Forgot Password,” and an e-mail will be sent to you with instructions on how to reset your password. If you no longer have access to the e-mail account on file with EQAO, please contact EQAO.

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  1. What if the name used in my EQAO profile doesn’t match the name in my Ontario College of Teachers (OCT) profile?
    Your name in your EQAO profile must match the name used in your profile on the OCT Web site. As EQAO’s database is linked with OCT’s, a non-matching name will create communication errors between the two sites. You can try adding your middle name to either the first-name field or the last-name field one at a time to see if this helps to rectify the error. Otherwise, please take action to ensure that your name is the same in both profiles.

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  1. How can I tell if scoring opportunities are no longer available at the moment?
    Some scorers may have received an invitation to score or multiple invitations to score only to discover that scoring opportunities are no longer available at the moment. This is because the scoring positions that were available have been filled quickly, and there are no more scoring opportunities at the moment. Applicants should keep checking their EQAO profiles, as scoring positions can become available at any time.

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  1. Does EQAO fill scoring positions on a first-come, first-served basis?
    Yes. There is a limited number of scoring positions. As applicants accept offers to score, the scoring positions are filled quickly on a first-come, first-served basis. Sometimes additional scoring positions are added, or scoring positions can become available if scorers withdraw from their previously accepted scoring positions. Applicants should keep checking their EQAO profiles, as scoring positions can become available at any time.

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  1. How do I know if I have been invited to score?
    Offers to score will be sent to qualified candidates by e-mail. As e-mails may be stopped by firewalls or sent automatically to junk or spam folders, it is recommended that applicants check their profiles regularly to see if there are any scoring offers for them. Applicants can add the e-mail addresses below to their “safe senders” list to avoid having the e-mail scoring invitations end up in a spam or junk folder. It’s always a good idea to check your spam or junk folders periodically.List of EQAO e-mail addresses to add to your “safe senders” list:

    Please note that EQAO is unable to accept job applications or employment inquiries by e-mail or by telephone.

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  1. Why didn’t I get an offer to score?
    Your profile may not be up to date, or your qualifications and experience may not have met the requirements of the scoring position. Or simply, there may not be any more scoring opportunities available at the moment.

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  1. What happens to my chances of receiving scoring offers if I make changes to my EQAO profile?
    Some scorers, upon making changes to their EQAO profile, may find that a scoring opportunity is no longer available to them. This is a normal occurrence, as the automated system verifies that the details, qualifications and current employment status in an applicant’s EQAO profile match the requirements for the scoring position. As a result, it is important that a scorer’s profile be maintained with accurate information regarding address, qualifications, current role in education, experience, etc.

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  1. How many offers to score can I accept?
    You can accept as many scoring offers as you want, as long as the dates do not conflict with one another. Once you accept a scoring opportunity, you will not be able to accept another if the dates conflict with the dates of the offer that you have already accepted.

    Please note: In some cases, you will only be permitted to accept one session in the initial round of invitations. If scoring opportunities are still available, you may receive notice to accept a second session.

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  1. Why am I seeing more than one scoring opportunity on my EQAO profile dashboard page?
    You have qualified for more than one scoring position. You may accept as many of the scoring opportunities that you want, as long as the dates do not conflict with one another. If the dates conflict, please select and accept only the scoring offer that you prefer. To accept an offer to score, click “Accept/Decline Position” beside the scoring position on your profile dashboard page, then click “Accept” and continue on in the process until you hit “Confirm.”

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  1. How do I decline an invitation to score after I have already accepted it?
    Log in to your EQAO profile, and then locate the offer you wish to decline on your profile dashboard page. Next, click “Details,” and then click “Withdraw.”

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  1. What if I want to change a particular task that I have been offered?
    Unfortunately, EQAO cannot offer changes to the task you have been offered at this time.

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  1. How can I view the scoring offers that I have accepted
    Log in to your EQAO profile. All of the scoring opportunities that you have accepted are listed under “Status” on your profile dashboard page. For more information about each opportunity, click “Details” beside each scoring opportunity.

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  1. What happens if I am no longer able to score after I have already accepted an invitation to score?
    You must withdraw from your accepted scoring position immediately. Scoring with EQAO is considered employment, and EQAO relies on every scorer in order to provide timely results to schools, parents and the public. If you have accepted an offer to score for EQAO, you are expected to participate in the scoring activity. A scorer who accepts a scoring position and neither withdraws from it nor participates in the scoring activity will be considered a “no show” for the activity and may not be invited to participate in future EQAO events.

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  1. What if I am not sure if I can participate in scoring this year?
    Do not accept any invitation to score until you can commit to the scoring opportunity.

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  1. How do I request my Record of Employment?
    If you require a Record of Employment, please contact Drake at 416-762-4414 or
    eqao@na.drakeintl.com or through Drake’s Web site:
    drakehire.com/contact-us/. Records of Employment cannot be issued prior to your pay date.

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  1. I participated in EQAO activities and I need a T4.
    Follow the instructions on Drake’s Web site:
    drakehire.com/faq/

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  1. I am a faculty of education student. How can I make sure that I am invited to scoring and assessment committees?
    You need to update your proof of enrollment in each year of your program. Once you receive your Ontario College of Teachers (OCT) certificate and your information is on the OCT website, make sure that you update your current educator role and enter the OCT number in your EQAO profile. Ensure your first name and last name match exactly what is on the OCT website.

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  1. How can I make sure that I am paid on time?
    You must go to drakehire.com to complete or verify your payroll information prior to the event. Failure to do so may result in payment delays.

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